Subscription Page

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The Subscription page is in the Admin section and contains details on your organizations overall Subscription Model and License Count.

Note: This page is only accessible to User Managers and is display only.

Subscription Model

Your organization will now either be on the Named User or the User Type subscription model in the system. This will allow User Managers to manage their userbase more in line with how licenses have been purchased for their organization.

  • Named User - A pool of users that can be assigned any available user type.
  • User Type - A specific number of licenses for each user type is set.

License Count display

There are two different ways licenses are displayed on this page, which is based off the Subscription model set for your organization. Each view will show total licenses, available licenses, and assigned licenses across all User Types.

Note: AchieveIt Customer Success user licenses do not count against total number of licenses.

Customer facing help doc image named user.png

Customer facing help doc image user type.png

Expiration section

If applicable, there will be a date set which will prevent logins into the system on the date displayed.

Customer facing help doc image expiration date.png