Configuring your network to allow access to AchieveIt

Like most modern web applications, AchieveIt makes use of certain third party products both as part of our core service as well as to provide system monitoring and support. Some of these products are sourced directly into the web application from domains other than achieveit.com, and if you have restrictive company firewall or web filter settings you'll need to make sure that content from all the domains listed below is allowed through to your users' computers.

Content from these domains needs to be allowed for AchieveIt to function properly:

  • achieveit.com (including my.achieveit.com and support.achieveit.com)
  • googleapis.com
  • gstatic.com

And content from these domains should be allowed to provide optimal customer support:

  • akitaapp.com
  • getjaco.com
  • fullstory.com
  • pendo.io
  • ravenjs.com
  • walkme.com
  • zendesk.com
  • zopim.com

If any of your users experience issues such as only seeing a blank page in their web browser when they try to access AchieveIt, it's possible that some of the resources on the domains referenced above are being blocked. Contact support@achieveit.com if you have any questions or need assistance troubleshooting.

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