August 2024
Product Update - A Conversation Covering New & Upcoming Features
- Features available now
- Features that are coming up next
- Customer Q&A
July 2024
Tips & Tricks in AchieveIt - Part 2: Advanced Features
In this month's webinar, Customer Success Managers Samantha Lebrija and Colin Kiely hosted the second installment of the "Advanced Features in AchieveIt" series, covering:
- Advanced metrics/roll-up items
- Bulk edit tags
- Custom Dashboard efficiencies
- And more...
June 2024
Tips & Tricks in AchieveIt: Building Proficiency
Haleigh Williams, Senior Customer Success Manager, and Lindsey LeFaivre, Director of Customer Success, hosted the newest installment focusing on sharing ways users can build their proficiency within the platform through time-saving tips and available features in AchieveIt.
During our time together we will cover topics such as:
- Leveraging Bulk Edit
- Filter Tricks
- Duplicating Saved Searches
- Customizing and Copying Widgets/Dashboards
- Scheduled Reports
May 2024
Customer Roundtable - Breakout for Healthcare, Government, and Dashboard Best Practices
We broke into 3 groups: healthcare, government, and a breakout room for dashboard best practices.
- Use cases that are being tracked in AchieveIt
- Challenges are you trying to overcome
- Best practices that we have seen over the years to be successful
- Connecting with fellow AchieveIt customers
→ Watch Healthcare Recording
→ Watch Government Recording
→ Watch Dashboard Best Practices Recording
April 2024
Product Update - A Conversation Covering New & Upcoming Features
- Features available now
- Features that are coming up next
- Customer Q&A
March 2024
How to Sustain the Momentum After Launching a Plan in AchieveIt
Hosted by AchieveIt’s own Sam Rosen, Strategy Consultant, and Daniel Griffin, Senior Strategy Consultant, this webinar continues the discussion had in February about maintaining momentum.
We will include actionable steps that you can take with your organization to ensure your plan remains a focus today and beyond.
Topics covered include:
- Monitoring adoption and maintaining engagement
- Communication strategies and building support internally
- Utilizing dashboards to consume reports regularly
- Potential pitfalls to avoid and customer stories
February 2024
Mastering Strategic Plan Momentum: Proven Tactics for Sustaining Success Within Your Strategic Plan
Join Lindsey LeFaivre, Director of Customer Success, and Daniel Griffin, Sr. Strategy Consultant, as they are joined by Sr. VP of Strategy Consulting, Joe Krause, to discuss:
- How high-performing organizations are continuing to effectively execute their plans
- Ways to keep leadership engaged in the process
- Common pitfalls to avoid
- Actionable ways you can use AchieveIt to maintain momentum
January 2024
Customer Roundtable - Breakout for government, healthcare, and all other verticals
We broke into 3 groups that consist of our government, healthcare, and all other industry customers.
- Use cases that are being tracked in AchieveIt
- Challenges are you trying to overcome
- Best practices that we have seen over the years to be successful
- Connecting with fellow AchieveIt customers
→ Watch Healthcare Recording
→ Watch Government Recording
→ Watch All Verticals Recording
November 2023
Product Update - A Conversation Covering New & Upcoming Features
- Features available now
- Features that are coming up next
- Customer Q&A
October 2023
Maximizing AchieveIt Dashboards in Meetings: Board and Executive Expectations
As we approach the end of the calendar year, a question we often get is “How can we show our board or executive team all the hard work we’ve done?” or “What are the best practices for using AchieveIt in meetings?”
Hosted by AchieveIt’s own, Lindsey LeFaivre, Director of Customer Success, Sam Rosen, Strategy Consultant, and Eddie Orzechowski, Strategy Consultant.
During our time together, we’ll cover topics such as:
- Hear from a member of the AchieveIt executive team about what they look for in a good dashboard
- Best practices for creating a good dashboard in AchieveIt
- Utilizing the dashboard in a board or executive team meeting
September 2023
Customer Roundtable - Breakout for government, healthcare, and all other verticals
This session is going to only be offered to current AchieveIt customers and we will be breaking into 3 groups that consist of our government, healthcare, and all other vertical customers.
- What use cases are being tracked in AchieveIt?
- What use cases would you like to track?
- What challenges are you trying to overcome?
- Best practices that we have seen over the years to be successful
- Connecting with fellow AchieveIt customers
→ Watch Healthcare Recording
→ Watch Government Recording
→ Watch All Verticals Recording
August 2023
Customer Interview - A Conversation with Florida Court Clerks & Comptrollers
Be part of an engaging sitdown interview featuring Kimberly Renspie, Director of Strategic Initiatives at Florida Court Clerks & Comptrollers, as she joins Rachel Santos, Sr. Customer Success Manager. Together, they delve into the realm of strategy execution and share insights from one of our amazing customers.
Topics from this webinar included:
- What method(s) FCCC was using before adopting AchieveIt
- The primary obstacles they faced
- The role of AchieveIt in addressing these challenges
- How AchieveIt contributed to their organizational success
July 2023
Product Update - A Conversation Covering New & Upcoming Features
- Features available now
- Features that are coming up next
- Customer Q&A
June 2023
Customer Roundtable: Breakout for Non-profit, Government, and Healthcare Customers
We are hosting a virtual AchieveIt Customer Roundtable on Tuesday, June 20th at 12 pm EST. This session will be hosted by AchieveIt’s own, Lindsey LeFaivre, Director of Customer Success, Haleigh Williams, Customer Success Manager, and Amanda Cyr, Government Market Director, Team Lead.
This session is going to only be offered to current AchieveIt customers and we will be breaking into 3 groups that consist of our non-profit, government, and healthcare customers.
Topics we’ll be covering include:
- What use cases are being tracked in AchieveIt?
- What use cases would you like to track?
- What challenges are you trying to overcome?
- Best practices that we have seen over the years to be successful
→ Watch Healthcare Recording
→ Watch Government Recording
→ Watch Non-profit Recording
April 2023
Building Public Dashboards: Automate Real-Time Reporting for Stakeholders
What does the thought of automated reporting to the public stir up for you: Exhilaration, Heartburn, or a bit of both?
Many organizations we work with are moving towards greater transparency with the public. So how do you get started and what might this even look like?
Public Dashboards are a big priority for many customers initially. However, few have completed the process, and this is where we will spend our time today.
Topics from this webinar included:
- Getting the basics in place
- Building buy-in/support
- Examples from other customers
March 2023
Product Update - A Conversation Covering New & Upcoming Features
- Features available now
- Features that are coming up next
- Customer Q&A
February 2023
The Success Flywheel: Fundamentals to Maintaining Momentum
Join us on Tuesday, February 14th, 2023, at 12:00 PM EST for our newest installment of the AchieveIt Webinar Series titled “The Success Flywheel: Fundamentals to Maintaining Momentum.” This webinar will be hosted by AchieveIt’s own Laura Tamberelli, Strategy Consultant, and Haleigh Williams, Customer Success Manager.
During our time together we will cover topics such as:
- Introducing the Success Flywheel
- Building Momentum
- The Flywheel Effect
- Maintaining Consistency & What to Look Out for
January 2023
Join Saarah Young, Enterprise Account Executive, and Laura Tamberelli, Strategy Consultant, in this special webinar focused on starting the new year with strong strategic foundations. Our hosts will discuss best practices to achieve your strategic goals through planning, process, and implementation.
Topics covered during the webinar:
- Best practices to achieve your strategic goals through planning, process, and implementation
- How to develop a strategy-led foundation
- How to leverage people & processes to support your goals
December 2022
The 4 Stages of Cultural Evolution
We will discuss the 4 Stages of Cultural Evolution that every organization progresses through in terms of Execution. Understanding what stage your organization is in will allow you to make practical changes to execute more efficiently and achieve more.
Please join Daniel and Joe in a lively discussion on:
- Using a simple tool to identify your current cultural stage
- Best practices to evolve to the next stage
October 2022
Understanding the 5 Elements Every Plan Needs and Why They Matter
You heard us discuss the importance of these five critical plan elements during your planning implementation and likely through its execution as well. They remain just as important now as they were then! Strategic planning and execution are an ever-evolving process – one focused on progress, not perfection. So, it is imperative to keep these plan elements in mind as you work through your plan and think toward its future revisions.
In our upcoming webinar, we will highlight not only the importance of the “critical five” but also the “why” behind each of them as they align with the Project Management Institute’s execution methodology.
Topics to include:
- Quantitative outcomes – What are they and how do they drive execution?
- Ownership – How do you identify and engage your key stakeholders and contributors?
- Due dates – Why do they matter?
- Cadence of accountability – How does this differ from ownership and what does it achieve
- Alignment – How can you design a strategic structure of transparency, collaboration, and understanding?
September 2022
The Do's and Don'ts for Successful Implementation and Adoption
Saarah Young and Haleigh Williams discuss best practices on how to successfully implement new groups and plans within AchieveIt. Throughout this discussion, they will unpack impactful moments where current clients achieved results and share helpful tips on how to identify the right people, compare the appropriate groups/plans, & build support throughout your organization to strengthen adoption.
Topics covered during the webinar:
- Best practices on how to successfully implement new groups and plans within AchieveIt
- Impactful moments shared where current clients achieved results
- Shared helpful tips on how to identify the right people
- Compared the appropriate groups/plans & build support throughout your organization to strengthen adoption
July 2022
Planning Retreats 101: How To Prepare, Conduct, and Follow-up
For many of you, summertime isn’t just a season to spend time in the great outdoors or to read a book on the beach, it’s time for strategic planning retreats! At AchieveIt we always stress the importance of creating the best plan possible by engaging with the right stakeholders. This in principle seems fairly easy but in practice planning, conducting, and following up post-retreat can be quite tricky. Have no fear because we’re dedicating an entire webinar to get you ready to be a strategic planning retreat guru.
During our time together we will cover topics such as:
- What’s the best way to prepare for your upcoming planning retreat?
- How do you structure your agenda to create the best outcome for your retreat?
- What happens now? We’ll discuss the ideal way to follow-up post-retreat
- Best practices to ensure your plan is loaded properly into AchieveIt
May 2022
Do You Know the TRUE Status of Your Plan? Common Pitfalls with Status Updates
Have you ever believed that everything was on track and going great within your plan, only to discover at the end of the fiscal year that several items were not achieved or truly even on track? Or perhaps you’ve reviewed progress updates and the status doesn’t quite make sense or the commentary leaves you with additional questions? Unfortunately, this is something that is more common all of us would like to admit. In this session, Lindsey and Jasmine will walk through why this might be happening, how to see if it is happening at your organization and what you can do to combat it.
During our time together we covered topics such as:
- Statistics on status utilization in AchieveIt
- Why certain status lights have a negative perception
- Approaches to prevent inaccurate and incomplete progress reporting
- Best practices to ensure you have visibility into the full picture
April 2022
AchieveIt Customer Roundtable
We, at AchieveIt, have heard your feedback about your desire to connect with other AchieveIt clients loud and clear so it’s my pleasure to invite you to join us on Thursday, April 7th, at noon EST for an AchieveIt Customer Roundtable. This webinar will be hosted by AchieveIt’s own Joe Krause, M.S., MBA and VP of Customer Engagement, George Sparrow Senior Customer Success Manager, and Stu Childs Senior Strategy Consultant.
The goal of the Customer Roundtable is to provide a platform for you to connect with other AchieveIt clients in real-time so you can discuss best practices, successes, and challenges. Each room will be hosted by one of our three AchieveIt hosts who will work to jumpstart the conversation and discussion.
We created three breakout rooms during our time together including:
- A specialized room for our healthcare clients hosted by George Sparrow
- A specialized room for our government clients hosted by Stu Childs
- A generally focused room for clients outside of healthcare and government hosted by Joe Krause
February 2022
AchieveIt Dashboard Best Practices in Action: A Live Working Session
During our time together we will cover topics such as:
- What makes a dashboard effective?
- What questions should you ask yourself as you're creating a dashboard?
- What’s the appropriate size of a dashboard?
- What are other clients doing with their dashboards?
- What’s the best way to present a dashboard in 2022?
Dashboard type recordings:
January 2022
Strategy Execution: A Discussion About Public Sector Planning
As we enter the new year the time to discuss issues impacting strategy formulation execution is now. Our panel will engage in an interactive discussion where they will share their experiences planning in the public sector and highlight how they’re approaching the new year. Our three panelists represent the entire spectrum of the public sector including federal, state, county, and local governments.
During our time together we will cover topics such as:
- What’s the role of leadership in strategy execution?
- What’s the ideal size of a strategic plan?
- What is data’s role in strategy formulation and execution?
- How has planning changed now that we’re in a virtual first world?
- What advice would you give everyone as they enter a new planning cycle?
November 2021
Is Your Strategic Plan An Operating Plan In Disguise?
Whether you are getting started with AchieveIt or entering a new planning cycle, it can be difficult to determine the structure of your plans. One of those most complex challenges clients face is balancing both the strategic and operational aspects of your planning cycle.
In this session, Joe and Stu will walk everyone through a variety of scenarios giving you the tools to keep your eye on your strategic goals while honoring your operational commitments.
During our time together we will cover topics such as:
- What is the difference between a strategic plan and an operating plan?
- Which one is more important?
- What are three ways you can diagnose the type of plan you actually have?
- What are the best ways to structure your plans in AchieveIt?
- How many plan items are too many plan items?
- What reports should we use?
September 2021
Strategy Execution - A Conversation with RWJBarnabas Health
- What’s the role of leadership in strategy execution?
- What’s the ideal size of a strategic plan?
- What is data’s role in strategy formulation and execution?
- How has planning changed now that we’re in a virtual world?
- What advice would you give everyone as they enter a new planning cycle?
August 2021
Maintaining Momentum in the Midst of Burnout
We know many of you are working hard to maintain momentum on your strategic initiatives while also adjusting to new realities and the long-term burnout of coworkers.
To help, we’ve gathered recent tactics and approaches that have proven helpful to other customers to share with you.
Some of these included in the webinar are:
- Recognizing and addressing the challenge of burnout
- How to maintain momentum through fatigue
- Planning now for useful end of year reporting
- In-app tips & tricks to make adjustments within the platform easier
May 2021
Preparing for a Great Year - Starting a New Fiscal Year Plan in AchieveIt
Topics for this webinar include:
- The compounding benefits of better plan execution
- How to conduct a retrospective of your plan
- Effectively closing out your plan
- How to properly kick off your new plan
April 2021
The Benefits of Getting Internal Communication Right
Previously, we revealed best practices around plan governance and rigor used by customers that have enduring success. A similar topic pivotal to long-term success is internal communication.
We have significant experience helping customers improve communication about their plans and many of you requested this topic specifically.
Topics for this webinar include:
- How champions drive success with good internal communication
- Why internal communication is critical for your plans
- Assessing how you are doing currently
- Recommendations for easy wins and common pitfalls to avoid
- Other resources available to you
February 2021
Great Governance Yields Great Results: Applying Best Practices to Ensure Success
Expanding upon our previous webinars, which covered launching new plans and increasing user adoption, this session highlights the rigor our most long-term clients leverage to ensure enduring success.
Topics for this webinar will include the following:
- Using governance practices to protect your investment in AchieveIt
- How governance ensures your data is accurate
- Leveraging documentation to create self-sufficient super users
- AchieveIt’s Governance Template - Hit the ground running
January 2021
Increase & Sustain User Adoption in 2021
Led by Lindsey LeFaivre, Customer Success Team Lead, Joe Krause, VP of Customer Engagement, and special guest Donna Bradbrook, Strategic Performance Manager of Alachua County, as they reviewed how Donna consistently maintains best in class user engagement.
Some topics include:
- How to ensure your users don’t see AchieveIt as “the flavor of the month”
- Getting internal buy-in from leadership
- Creating an ongoing training program for your users
- How Alachua County is using AchieveIt to help gain international recognition for excellence
- Tips for getting users to make updates on time
December 2020
Out with the Old, In with the New: How to Close Out Your Planning Year in AchieveIt
Led by Lindsey LeFaivre, Customer Success Manager Team Lead, Stu Childs, Senior Consultant, and George Sparrow, Senior Customer Success Manager, as they reviewed how to get ready for 2021.
Covered the following steps to accomplish the following:
- Effectively conduct a retrospective of your plan
- Start/Stop/Continue is a very simple way to get started
- Utilize best practices to close out your existing plan
- Ensure you effectively launch your new plan
November 2020
Leveraging AchieveIt to Accelerate Decision Making and Execution
In our recent monthly webinar series, Joe Krause, VP of Customer Engagement, George Sparrow, Sr. Customer Success Manager, spoke with special guest, Myra Ricceri, Performance Excellence Coordinator from CommonSpirit Health.
Some topics included:
- What organizations that execute at a high level do differently
- Learn how to focus your meetings for efficient decision making
- Internal communication tips to enhance your organization’s effectiveness
On-Demand Webinars
Are You Working on the Right Initiatives?
Your organization’s success revolves around choosing initiatives that have the highest impact on your targeted measures. In many cases, plans are never revisited to ask the question, “Are we working on the right initiatives?”
In this webinar, you will learn how to:
- Identify missing elements of your plans by aligning activities to objectives
- Implement predictive reporting to gain decision-making power
- Decide what to keep/cease/change/amend, and how to pivot mid-plan
- Decrease the number of urgent distractions, and make more time for innovation